Many AirPods Pro owners had crackling issues, I read a lot about this issue throughout forums and Reddit. Now, Apple issued Service Program for AirPods Pro manufactured before October 2020.
You can find more details here https://support.apple.com/airpods-pro-service-program-sound-issues
Airpods Pro will be examined prior to any service, and if crackling or static sound issue is found or active noise cancellation is not working as expected, your AirPods Pro will be replaced.
Some people are reporting that there is no inspection prior to service, and they were just given new ones.
It obviously depends from case to case.
I, for once, haven’t had any issues with my Airpods Pro, and I hope it stays that way.
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